See every shipment email—even the ones in other people's inboxes.
Dobby brings all emails related to a shipment into one view, all visible right inside the inbox, via it's Outlook plug-in.
Customer flags delays on the container.
Jul 21Trucker confirms outgate and delivery.
Jul 22Depot won't accept empty returns this week.
Jul 23Free time exceeded, charges accruing.
Jul 24Empty returned to approved depot.
Jul 25What the plug-in does
Sits inside Outlook
A side panel right next to the messages your team already reads. No second screen, no new login, no change to how anyone works.
Organizes shipment emails across inboxes
Every email touching a shipment — no matter whose inbox it landed in — grouped into one timeline per booking, thread by thread.
Catches you up in seconds
Short summaries instead of long threads, so anyone can pick up a file and know exactly where it stands without reading 60 emails.
Finds the information for you
Trying to figure something out — a rate, the cause of a delay, the latest status? Just ask Dobby. It reads every email and gives you the answer, along with the messages it came from.
Easy set up
Live in about a week
Your admin deploys the add-in from the Microsoft 365 admin center in minutes, and we handle the rest. Most teams are up and running within a week — no IT project required.
Nothing changes for your team
Dobby works inside the inbox your team already lives in. Same workflow, same systems, same mailboxes — just with the busywork handled.
No long contracts
Start small with a short, flexible commitment. Prove the value on a few accounts first and expand only when it's working for you.
What changes for your team
No more “what happened?” emails
Status, history and next step for any shipment are already in the panel. Your team stops digging through inboxes and chasing colleagues to answer a customer, and internal check-in emails mostly disappear.
Full visibility into the work
Managers finally see what's actually happening across inboxes: which accounts create the most work, where handoffs stall, and which steps keep producing exceptions — so you can fix the process, not just the shipment.
Questions we get
What about privacy?
Dobby only surfaces shipment-related emails — nothing else gets processed or shown. You can also exclude specific mailboxes or email types, and your data is never used to train models. It stays yours.
What systems are supported?
Any Outlook — web or desktop.
Can Dobby track and detect certain events?
Yes. Dobby tracks things like delays and documents being received, and flags them for your team.