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Add Dobby to your Ops team

Dobby is an AI worker that automates operations for freight forwarders that work heavily out of their inboxes.

Use Cases

Automate without changing how you work

Dobby plugs into your inboxes and existing systems, learns how your team works, and works that way. No new tools. No process changes.

Do more with the team you already have

Dobby can handle all routine emails (document forwarding, booking confirmations, reminders, and status checks) so your team only needs to step in for exceptions.

How does it work?

1

Set up Outlook the plug-in

Simply download and set up Dobby to your inbox. Optionally, integrate it to your TMS.

2

Organize all communication

Dobby shows the emails in everyone's inbox related to each shipment, and organizes data for you.

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3

Find info

Need to know something about a shipment? Just ask Dobby.

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4

Catch issues

Dobby track possible issues & missed steps, and alert your team to stay on top of them.

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5

Automate work right within your inbox

Let Dobby handle tedious emailing or data entry work.

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What can Dobby do for you?

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Operations & Customer Service

Dobby tracks every conversation to provide a snapshot of each ongoing shipment & notify you if something is missing or urgent.

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Pricing & Sales

Do you receive price inquiries? Per inquiry, Dobby can show similar past quotes, valid rates, trends and more, so you quote fast.

Benefits

1. Handle more shipments with less effort

2. Avoid mistakes & penalties, improve customer satisfaction.

3. Cut employee training time

Benefits

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More productivity

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Happier customers

Less employee trainings

Better & faster operations at scale

Contact
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